This Privacy Policy describes how https://www.google.com/search?q=sarfaranga.pk (the “Site”, “we”, or the “Company”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.
Device Information
Examples collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: To load the Site accurately for you and to perform analytics on usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure: Shared with our processor, Shopify.
Order Information
Examples collected: Name, billing address, shipping address, and payment information (including credit card numbers), email address, and phone number.
Purpose of collection: To fulfill our contract by providing products or services, processing payments, arranging shipping, providing invoices/order confirmations, communicating with you, and screening for potential risk or fraud.
Source of collection: Collected directly from you.
Disclosure: Shared with our processor, Shopify.
Customer Support Information
Purpose of collection: To provide dedicated customer support for your perfume inquiries and orders.
Source of collection: Collected directly from you via email, chat, or contact forms.
Minors
The Site is not intended for individuals under the age of 14. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at our official support address to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering our premium perfume collections for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and exclusive offers.
Lawful Basis (For EEA Residents)
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Your consent;
The performance of the contract between you and Sarfaranga;
Compliance with our legal obligations;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use functional, performance, advertising, and social media cookies to:
Improve Experience: Remember your login details and region.
Analytics: Understand how frequent visitors interact with our perfume listings.
Optimization: Ensure the site loads quickly and correctly.
GDPR & CCPA Rights
Depending on your location (EEA or California), you have the right to:
Access the Personal Information we hold about you.
Port your data to a new service.
Request Correction, Update, or Erasure of your information.